💬 Frequently Asked Questions

🚚 Shipping & Orders

Q: Do you offer free shipping?
A: Yes! We provide free shipping on all orders — no minimum required.

Q: How long will it take to receive my order?
A: Delivery usually takes 6–10 business days, depending on your location.

Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking link via email.

Q: Are the devices rechargeable?
A: Absolutely! All electrical VibroPure massagers are USB-rechargeable and wireless.

Q: Are the products safe for daily use?
A: Yes — our devices are designed with safety and comfort in mind and are safe for regular use.

Q: Which product is right for me?
A: Visit our homepage to compare the benefits of each product, or contact support for personalized advice.

Q: What if I’m not satisfied with my purchase?
A: No worries — we offer a 7-day money-back guarantee with hassle-free returns.

Q: My item arrived damaged. What should I do?
A: Please reach out to us immediately with photos, and we’ll arrange a replacement or full refund.

Q: How can I contact you?
A: You can email us at vibropure@gmail.com

Q: What are your support hours?
A: Our support team is available daily from 9 AM to 6 PM (local time).

We’re here to help! Feel free to contact us — we usually respond within 24 hours.